Terms of sale

Trésors Sucrés, 3636, rue Jean-Talon Est, Montréal (QC) H2A 1X6. Phone: (514) 223-2174 · email: contact@tresors-sucres.com. GST No. 724170295 RT0001 · QST No. 1224484140 TQ0001.

Orders are placed on this website, or prepared in the Trésors Sucrés app in ChatGPT and completed here. The online order minimum is $35. Prices are in Canadian dollars. From 12 pieces, a volume discount applies. Pastry products are zero-rated in Québec from 6 pieces: GST and QST are $0.

Payment is made online when ordering, by card, Apple Pay or Google Pay, through Clover. The order is confirmed once paid. The confirmation and invoice are emailed to you if you provided an email address.

At 3636, rue Jean-Talon Est, Montréal (QC) H2A 1X6, on the day and time you choose, between 11 a.m. and 8 p.m., with at least one hour of preparation.

By courier (Uber Direct or DoorDash Drive), within about 10 km of the shop. The fee is shown before payment and charged as is. The courier collects no payment. Please check your address and phone number: if delivery is impossible, the order returns to the shop and we contact you.

You can cancel a paid order up to 2 hours before the chosen pickup or delivery time by calling us at (514) 223-2174 or writing to contact@tresors-sucres.com: it is refunded in full, to the payment method used. Less than 2 hours before, call the shop: we check whether the order can still be cancelled, which is very often the case.

• How our products are made. All our products are handmade in a single kitchen, with the same surfaces, utensils and ovens. All kinds of nuts, gluten, eggs, milk, sesame and other allergens are handled there every day.
• No guarantee. Because of this cross-production, we cannot guarantee that any product is free of any allergen, including a product whose name or recipe mentions none. None of our products is "gluten-free", "nut-free" or free of any other allergen. Information given verbally about a recipe is not a guarantee.
• Who our products are not suitable for. Our products are not suitable for anyone with a food allergy, intolerance, celiac disease or any other food sensitivity.
• No allergy-related orders. We accept no order or special request related to an allergy, intolerance or food sensitivity, and our team does not recommend any product to a person concerned.
• Your commitment. By placing an order, online, by phone or in store, you confirm that you have read this warning and you undertake that our products will not be eaten by a person concerned. If you offer or serve our products to others, it is up to you to pass this warning on to them.

Orders placed from the business portal follow your account's terms (payment terms, cancellation up to 4 hours before).

For any question about an order, call us at (514) 223-2174 or write to contact@tresors-sucres.com.